Skip to content

Employee Experience Manager

Employee Experience Manager

Primary Goal: Manage the recruiting and retention of caregivers. Create a supportive, engaging, and high-performing work environment where employees feel valued and motivated. 

Our Mission Statement: “To improve the quality of life for those we serve.” 

Core Focus: Improving the quality of life for our clients by keeping them active in their care plan and supporting independence, safety, and well-being. 

Job Description

Team Leadership: Lead, manage, and hold accountable administrative staff, and professional caregiver teams.

Design and implement strategies to enhance employee engagement, satisfaction, and retention. 

Oversee hiring and onboarding processes for new hires, ensuring a smooth and welcoming start. 

Measure and analyze employee satisfaction through surveys, feedback, and performance data, identifying improvement areas. 

Address employee concerns confidentially and empathetically. 

Plan and organize events to boost morale, wellness, and team building. 

Support career development by coordinating training, professional growth opportunities, and skill-building programs. 

Conduct and document performance reviews 

Communicate updates clearly and consistently to staff.

Report on program effectiveness and stay current with best practices in employee experience management. 

Participate in after-hours, on call duties, fill in shifts, help with scheduling as necessary. 

Flexibility: Be able to take on additional tasks as required. 

Requirements & Qualifications

Must be 18 years of age. 

You must have a valid U.S work authorization. 

Background working with aging adults, home care administration, or leading a team. 

Outstanding verbal and written communications, exceptional organizational abilities, and well versed computer/software applications. 

Must possess a valid driver license, reliable and insured personal vehicle, and ability to complete field visits.

Standard full-time hours with shared rotational participation in after-hours on call emergency support for clients and caregivers.

Familiarity with HR processes.


Apply Here 

Additional Info

Job Type : Full-Time

Education Level : Associate Degree, Not Applicable, High School, Bachelors Degree

Job Function : Administrative, Customer Service, Development, General

Powered By GrowthZone